MoKash Expands Digital Savings and Credit Tools to Strengthen Financial Inclusion in Rwanda

Kigali — Digital financial service MoKash, offered through the MTN Mobile Money platform in partnership with NCBA Bank Rwanda, is strengthening its role in Rwanda’s fintech ecosystem by expanding tools that help users save, borrow, and manage money more flexibly.

The platform, regulated by the National Bank of Rwanda (BNR), provides instant access to savings and credit directly from the MTN Mobile Money menu. It targets everyday financial needs such as paying school fees, supporting small traders expanding stock, and helping young professionals build financial cushions.

Moving Beyond Instant Credit

Since its launch, MoKash has focused on addressing short-term financial challenges by offering quick loans without paperwork, collateral, or long approval timelines. With the introduction of features such as Lock Savings and Loan Top Up, the platform now goes further by encouraging deliberate saving and better liquidity management.

These additions allow users to plan finances more intentionally while building stronger foundations in an increasingly dynamic economy.

Strong Growth and Wide Reach

MoKash was launched in 2017 and has grown to serve over 5 million customers in Rwanda. Women account for approximately 40 percent of the user base, while youth represent about 60 percent, highlighting the platform’s reach among financially active and underserved groups.

The service currently disburses more than 10,000 loans daily, reinforcing its position as one of Rwanda’s most widely used digital financial products and a key driver of financial inclusion.

Role of MTN Mobile Money Rwanda

MoKash operates through Mobile Money Rwanda Ltd, MTN Rwanda’s fintech subsidiary established on April 27, 2021. The company manages mobile money services nationwide and serves over 6.2 million subscribers, supported by more than 66,000 mobile money agents and over 550,000 MoMoPay merchants.

Beyond MoKash, MTN Mobile Money Rwanda offers services including MoMoPay, savings and loans, tap-and-go bus payments, bill payments, virtual cards, and international and regional remittances—positioning it at the center of Rwanda’s digital economy.

NCBA Bank Rwanda’s Digital Banking Footprint

NCBA Bank Rwanda, a subsidiary of NCBA Group, provides banking services across corporate, SME, institutional, and retail segments. The regional group operates 115 branches across five countries including Kenya, Uganda, Tanzania, Rwanda, and Ivory Coast, serving over 60 million customers.

In Rwanda, NCBA operates branches in Kigali, Musanze, Nyagatare, Rubavu, Kayonza, and Rusizi. Through its partnership with MTN on MoKash, the bank has helped reach more than 5 million customers, making it one of the country’s largest retail digital banking players.

Supporting Rwanda’s Digital Finance Agenda

By combining mobile technology, regulated banking, and inclusive design, MoKash continues to play a central role in expanding access to financial services. Its growth aligns with Rwanda’s broader push toward digital financial inclusion, cashless transactions, and fintech-driven economic participation.

As demand grows for flexible savings and accessible credit, platforms like MoKash are increasingly shaping how individuals and small businesses engage with the formal financial system.