Rwanda’s IremboGov Wins Prestigious Global GovTech Award

A Human-Centred Approach to Digital Government

The GovTech Prize recognition highlights Rwanda’s long-term investment in human-centred digital public services, designed around efficiency, accessibility, and inclusion rather than technology for its own sake.

IremboGov serves as Rwanda’s central digital gateway, enabling citizens and residents to access more than 240 public services from multiple government institutions through a single online platform. These services include civil registration, driving permits, business-related services, and health applications.

By integrating e-wallet and digital payment systems, the platform has significantly reduced the need for physical visits to government offices. This has been particularly beneficial for citizens in rural areas, people with disabilities, and individuals with limited time or mobility.

Measurable Impact on Service Delivery

According to figures shared at the summit, IremboGov currently processes nearly half a million service requests each month, with approximately 80 percent of transactions completed fully online, from application to payment and approval.

Beyond convenience, the platform has delivered measurable improvements in public service delivery. Since its rollout, IremboGov has:

• Saved more than 1.5 billion working hours for citizens and public institutions combined
• Reduced service delivery times, in some cases from several days to as little as two hours
• Enabled over 7,000 digital entrepreneurs, who act as service access points and innovation drivers across the country

These changes have contributed to improved citizen experience while strengthening government efficiency, accountability, and transparency.

Global Recognition Amid Strong Competition

The award ceremony was attended by John Mirenge, Rwanda’s Ambassador to the United Arab Emirates, and Estelle Kayitesi Indriets, Senior Manager for Policy and Partnerships at Irembo, who represented the platform’s leadership team.

Officials described the recognition as validation of Rwanda’s belief that well-designed technology can fundamentally change how citizens interact with their government.

Rwanda’s win came amid strong global competition. Other winners at the GovTech Prize 2026 included:

• Germany: for Best Use of AI in Government Services, through its Infrastructure Permits Platform
• Denmark: for Best Simplification in Government Services, via its National Digital Post system

IremboGov’s selection as the overall winner placed Rwanda alongside some of the world’s most advanced digital states.